Shipping & Returns

SHIPPING POLICY

Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.

SHIPPING RATES & DELIVERY TIMES

Domestic (Indonesia)
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Free shipping on orders over $200

International (Asia, Australia, Europe)
Standard Shipping: 7–21 business days
Express Shipping: 5–10 business days
Shipping costs calculated at checkout

Note: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.

RETURN & EXCHANGE POLICY

Return Eligibility
Items must be returned within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Sale items are final sale and cannot be returned.

How to Return
1. Email us at official.sabiestudio@gmail.com with your order number and reason for return
2. We will send you return instructions within 1–2 business days
3. Pack your items securely and send them back
4. Refund will be processed within 5–7 business days upon receipt

Exchanges
We offer exchanges for different sizes or colors, subject to availability. Please contact us to arrange an exchange.

Refunds
Refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement.

Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at official.sabiestudio@gmail.com with a photo and your order number.